Gear Review: Eagle Creek No Matter What Duffels

Earlier this year, Eagle Creek began to offer a new line of both wheeled and non-wheeled duffel bags called the “No Matter What” duffels named after their “no matter what” warranty.

I became intrigued when they started to offer very lightweight wheeled bag a few months ago. Eagle Creek sent a couple for review.

Flatbed 20

1410_black_l_zThe smallest of the wheeled line is the Eagle Creek No Matter What Flatbed Duffel 20. Measuring a true 20 x 13.5. x 8″/51 x 33 x 20.5 cm, and weighing in at 5 lbs 10 oz/2.55 kg, it has a packing volume of  2310 cu in/38L.




The bag is made of water resistant, Bi-Tech material. What is Bi-Tech you ask? I did and here’s the response I got:

“Bi-Tech™ is a 900 Denier polyester with a polyurethane coating mixed with unicorn sweat.”

I’ve also been assured the unicorn sweat was sustainably harvested. (I’m not kidding, that’s what they wrote.)



openThis is a true duffel with no inside pockets except the mesh one on the inside lid.





locking zipper The main compartment has a #10 lockable zipper and a storm  flap to cover it. There are also two external compression straps.





3-1-1 pocketThere is a small non-lockable pocket at the top of the bag just big enough for a 3-1-1 bag and a boarding pass.




I took this bag on two short trips. I prefer bags with one big compartment for packing over bags with multiple compartments and pockets.

I utilized a variety of Eagle Creek Pack-It products from both their regular and Specter line to maximize space.  Tube cubes, half tube cubes and quarter cubes filled the space between the handles. A Specter Medium Pack It folder went on top of that, and then I filled the remaining space with smaller cubes and sacs.

Fully packed, the bag is easy to maneuver and it didn’t fall over while standing up. I even attached a second smaller bag, the Tom Bihn Daylight Briefcase using a Lewis N Clark luggage attachment clip, and the bag didn’t fall over then either. It also still handled well and rolled with ease.

The only problem I had with the bag was with the storm flap. I found it necessary to tuck it under the clips of the compression straps when using them or the flap will bunch up.

There are a couple of external handles should you need to carry it by hand, and a third way to carry it that I will tell you about later. (No peeking.)

The Eagle Creek No Matter What Flatbed Duffel 20 retails for $175. There are larger sizes including the next up 22″ but since that weighs more than 6 Lbs, I stuck with the smallest version.


Flashpoint Duffel Small


flashpoint duffel sThe non-wheeled bags of this line are called Eagle Creek No Matter What Flashpoint Duffels . The only one small enough to meet carry-on rules is the small version.

It measures 18 x 12 x 11″/46 x 33 x 28 cm, weighs 1 lb 9 0z/0.71kg and has a packing volume of 1850 cu in/30.3L.


It is also made of Bi-Tech material, has a carry handle on top, a removable shoulder strap, compression straps and a pass through handle on the back. The main compartment has a #10 lockable zipper and the lid has a storm flap.There is a very small zippered pocket on the side of the bag possibly big enough for a Lilliputian. Like the bag above, this too has an additional way to carry it which I will tell you about soon. (No peeking.)

This would make a nice overnight bag and if not filled to capacity should be able to be molded to fit most airline sizers.

The next size up is too big for carry-on but there are larger sizes if you’re looking for one.

caseWhen not being used the bag folds up into its own carry holder. This external carry holder can be used to hold items like shoes and then  put into the Flashpoint when unfolded.




The Eagle Creek No Matter What Flashpoint Duffel S retails for $70.


Quick Snap Strap

Earlier I alluded to another way to carry the above mentioned bags. It’s brilliant… can turn them into a backpack.

Wait, I know what you’re saying….there are lots of bags with hideaway backpack straps. But these aren’t hideaway, they’re removable.

Quick Snap StrapThe Quick Snap Strap is padded, contoured and contains moisture wicking mesh material. It is designed to connect to the bags via the compression straps.




I think this video from Jessica at Eagle Creek explains it best:

By the way, the Quick Snap Strap will work on wheeled bags as well as non-wheeled bags.


backpack modeHere’s a photo of the backpack straps being used on the Flatbed 20.

As you can see, the wheels are away from the body and the soft top is against the body. This is just the opposite of most wheeled backpacks.

The strap works well but it’s just not made for long distance backpacking. With the wheels and back panel being away from the body, the bag, when in backpack mode, does have a slight tendency to feel bottom heavy from the back. Be aware of this when putting it on.

When I travel with the Flatbed 20, I’m taking the Quick Snap Strap along in case I run into an area where I don’t want to wheel the bag.

The Quick Snap Strap weighs 4.5 oz/128g and retails for $20.  (Well worth it in my book.)


Photos and video courtesy of Eagle Creek and Terra Public Relations.

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30 Responses to Gear Review: Eagle Creek No Matter What Duffels

  1. Pingback: Rolling Duffel - LL Bean/Jack Wolfskin or Eagle Creek - FlyerTalk Forums

  2. Jea says:

    Hi Frank– thanks for this review of the Flatbed 20. Im a longtime user of the Tom Bihn Aeronaut 45 for business travel, but I recently messed up a disk in my lower back, and it looks like its no longer a good idea for me to carry the weight of my luggage. So Im looking for the best wheeled bag to replace my trusty Aeronaut (I dont want to use a luggage cart). If you had to replace an Aeronaut with a wheeled bag, what brand/model would you most recommend? Im ok with paying a higher price to get something that really lasts…

  3. Frank@OBOW says:

    That’s an interesting question because I’m doing that exact same thing. I have a shoulder injury that has really been acting up and I want the option to choose to use either a wheeled or non-wheeled bag. I like the Flatbed 20 but I also just got in the Rick Steves Rolling Backpack. Initial impression is good but I have to exchange mine because the button releasing the telescopic handle is loose and the folks at Rick Steves want to send me a new one.

    Before I answer your question, tell me what your travel needs are. As an example, I’m looking for a very lightweight, rolling bag that will meet the carry-on requirements of airlines in Europe and Asia. If I was just traveling in the U.S., I’d be looking for a different size bag–possibly bigger and even heavier. (I’m also leaning towards the option of having backpack straps as well.)

    Do you like lots of pockets or prefer just a few? Do you need a laptop compartment? Is is strictly for business or business and pleasure? In what area of the world will you be using it the most?Does it have to be “business” looking or could you use a rolling duffel?

    So…tell me how you travel, what you need, where you go, and what you carry, and I’ll help you find a bag.

  4. Jea says:

    Thanks for the detailed response and willingness to help! I travel 8-10 times a year for business, mainly within Latin America, perhaps once to Europe, usually for 5-7 days each. Another 1-2 trips for pleasure, usually within the US. Very rare to be on the road for more than 10 days max. I dont need many pockets– I was using the TB packing cubes and liked that system. I dont need a laptop compartment, as my preference is to separate the laptop and papers into my Synapse 19 backpack. For this same reason, I dont need backpack straps, since my back is usually occupied with the Synapse, and I would always carry the Aeronaut over my shoulder. I very much want to avoid being forced to check my bag, so staying within the size limits is very important. I would prefer lightweight, but it doesnt have to be super lightweight, as I know good quality wheels, material, and frame can add weight. So maybe in the 6-9 pounds range? As for looks, I work for an NGO, and usually wear business casual, so its ok for the suitcase to be a little more informal, but not totally casual/sporty (ie no bright colors).

  5. Frank@OBOW says:

    Besides what I mentioned previously, I would suggest looking at bags made by Eagle Creek and Briggs & Riley.

    Both make excellent, sturdy bags and each comes with a lifetime warranty. Eagle Creek has many wheeled carry-ons that are less than 7 lbs. Briggs & Riley’s usually weigh a little more but they are quality.
    Other people would suggest Tumi but I think they’re overpriced for what you get.

    The good thing is that both of these brands can be found in stores–check luggage stores, Outdoor stores, etc. And both also require retailers to charge the same so you probably won’t save much ordering the bag online. (Take a tape measure with you as sometimes the dimensions given are the inside of the bag and don’t include wheels and handles. Eagle Creek’s dimensions do includes the exteriors.)

    You’ll have to check the carry-on allowances for each of the airlines you take to make sure the bag fits and also look at the weight allowance. That’s going to determine whether you should get a 20″ or 22″ bag.

    I would also suggest sticking to two wheels and avoiding a four wheel spinner for the areas you visit.

    You might want to skim a site like eBags to see what’s available. You’ll see there are dozens of wheeled bag manufacturers and the quality varies. If you want something that will last, you need to spend a little more. If you want similar quality to what you get with the Aeronaut, stick with what I suggested.

    • Jea says:

      Excellent–very useful guidance! I had been looking at both Eagle Creek and Briggs & Riley, so its great to hear your confirmation that I was on the right track. Do you feel like the Rick Steves bag is of the same level of quality as the other two brands? With the Briggs & Riley, I had been looking at their international sized bags, but then realized that they are all wide-body, with a width of around 15-16″. Unfortunately, now that more airlines are moving away from the 45″ rule, to specific length, width and depth, my understanding is that the width would make wide-body bags no longer carry-on eligible on a number of airlines.

  6. Frank@OBOW says:

    The Rick Steves’ bags are an interesting situation. They used to be made by Kiva but that company is basically no more and the bags are now made by Ricardo of Beverly Hills.

    My RS bag is being exchanged as I said earlier because of the button mechanism on the telescoping handle. Other than that, the bag seems fine. It is of better quality than I expected and people rave about it on the Rick Steves’ forum. If the backpack straps aren’t important to you, you might want to look at his regular rolling bag. It is also highly rated by people on that site.

    But, in my opinion, Eagle Creek and Briggs & Riley are better made.

    Stay away from those 15-16″ international bags. As more airlines clamp down, the harder it will be to get those bags on board. And even some European airlines are cutting back on that dimension.

    One other thing….if you’re going to buy a bag online, buy it from a retailer like Ebags or Zappos because they offer free returns if you don’t like it.

    And if you sign up with Ebates at you can get as much as 10-12% back in rebates from Ebags. (It’s also good at other retailers as well.)

  7. JD says:

    hi Frank,
    thanks for the review! i’ve been considering the flatbed 20. i am curious about the quick snap straps… it seems the bag only has two clips on the compression strap and the quick snap strap requires 4 clips to work? i may be wrong here or missing a detail but wondering what you thought/saw when you tried it? or if you have seen any demo videos? the one on the eagle creek website just shows the snap strap being used on a regular duffel bag, not the flat bed. also, curious how the quick snap strap packs up? does it fold up, roll up, come iwth a pack bag or anything like that? appreciate your thoughts.

  8. Frank@OBOW says:

    The Quick Snap Strap works the same on all the No Matter What duffels–wheeled and non-wheeled. There are four connection points/clips–2 male and 2 female. (You can see the Flatbed 20 in use with the Quick Snap Straps in the last photo on the website.) These coincide with the two compression straps. (Remember, each strap has a male and female connector.)

    Here’s a video that shows the two different connector:

    It’s very easy to use and fairly comfortable. The big difference is that in most rolling backpacks, the wheels are designed to be against your body. Here, they are away from your body so the balance is a little different.

    The strap is very flat but can be folded in half. It can’t be rolled.

  9. gafer says:

    Eagle Creek, what?, no interior compression straps or tie downs? That’s a deal breaker for me. Without them you MUST pack this back completely full or risk finding your perfectly wrapped bundle in a wad at the bottom of the bag when you get to your destination. That may be ok for casual travel I suppose but for business cloths, not so. Too bad. I really thought this would be a great simple bag to use when I don’t feel up to carrying my EC Adventure Weekender. The search continues.

  10. haraya says:

    Hello Frank!! Popping over from the TB fora to look into a new rollie. 🙂 How do you like the Flatbed 20 after having it for a while? Which do you use more, this or the Activate 21? Am looking to take a light, strong rollaboard for a 9-day trip to Japan. Do you think the Flatbed20 would hold up if I needed to check it on the way home? I have a couple other rollers (Samsonite, Delsey) that I’ve used on previous trips, but am looking to downsize a bit and lighten my load. I’ll be bringing my S19 as my personal item. Thanks for any thoughts!!

  11. Frank@OBOW says:

    @haraya…..I’m not using either bag. I’ll get to that later.

    If your airline’s carry-on limits allow the measurements of the Activate 21, take that over the Flatbed 20. My personal opinion is that the material used on the Activate 21 seems tougher than the new bi-tech material EC is using on the Flatbed line. It feels too much like plastic. That’s not to say it won’t hold up. I doubt EC would come up with any material that doesn’t hold up. After a couple of trips, I also didn’t like that fact that I had to go into the main compartment of the Flatbed if I wanted anything rather than have an outside pocket.

    If they made the Activate in a 20 x 14 x 8 version, I’d buy one.

    I’ve been playing with two new bags….the Eagle Creek Lync and the Rick Steves Rolling Backpack. (I’ll have reviews up on both within the next couple of weeks.) The Lync is extremely lightweight but I’m hesitant to say it would hold up well being checked.

    The Rick Steves Rolling Backpack is a surprise. I like it. 20 x 14 x 7 and 5.6 lbs. It should never have to be checked but It probably would hold up.

    My plan when wheeling, at least or now, is to use the RS Rolling Backpack along with the Tom Bihn Daylight Briefcase. I’ll hold them together with the Travelon Bag Bungee. (It’s terrific.):

    One other thing….the Rick Steve Rollaboard (non backpack version) gets good reviews and is just over 6 lbs. Currently, I’m limiting the reviews of rolling bags over 6 lbs so we keep the “light” travel idea alive.

  12. haraya says:

    Frank – very good to know!! Have to admit I like the look of the Activate better than the Flatbed. 🙂 I will look up the RS Rolling Backpack as well… the trip is not till the summer so I have some time to check out different options before I go. Will keep an eye out for your reviews! Thanks again!! 🙂

  13. HT says:

    Thanks for being so responsive to readers’ questions, Frank. I’ve got a new one for you. Do you know the height of the handle when it is fully extended?

  14. HT says:


  15. lifelearner says:

    Mainly to Frank, (but everyone feel free to answer if you can – thanks!) – the Rick Steve Rollaboard – I noticed the width was 9 inches – exactly United’s new domestic width – so I was wondering if that was “too close for comfort”? Is that measurement based on an empty back? If I tend to back “full” (very full – uh, I’m a woman!) – will that exceed the allowed carry on measurements (ie: not fit into their little luggage box?) Please advise! I have been searching NON-STOP for the last few weeks, and every time I think I hit on a carry on that will work – it doesn’t quite seem to. I tried to find a Travel Pro one, but even their international ones seem to be at or just over the requirements – some commented on line that even thought the “published sizes” seem to work, in reality, they were forced to check the back sometimes. Help?
    Also, just curious, but how is a smaller carry-on different than say a wheeled bookbag? Is it just that a carryon opens differently and is thus, easier to pack and unpack? I was trying to think outside the box!

    Thank you for any suggestions. (I am just an infrequent traveler – but when I do travel, I go both domestically and internationally – for example, I am seeking a bag to go on Royal Air Maroc but THEY don’t even publish their baggage requirements, and I have no clue what the smaller planes allow.)

    • Frank@OBOW says:

      I don’t have the Rick Steves Rollerboard bag so I can’t answer your question. I reviewed the Rick Steves Rolling Backpack which is a different bag. (He has two rolling bags.) That bag has a depth of 7″.

      Most soft sided bags will give a little in the depth because it is the area without any type of frame. If you pack too heavy, you will push it out possibly past the carry-on limits.

      Royal Air Maroc does give their hand baggage limits on their website:

      That’s a maximum size of 45″ (combination of the three sides and around 22 x 4 x 9)and 22 lbs.

      A smaller carry-on is usually bigger than wheeled backpack meant as a bookbag.

      If you want more information on the Rick Steves Rollaboard I suggest you go to his forum and ask the question. Try posting in his “Packing” section.

      If you pack to the gills, all bags will expand out. You need to cut down on the stuff you’re taking. There are many women here who easily pack in a carry-on size bag and in many cases even smaller. You can post in our forum asking for tips on how you might cut back and I also suggest posting the same question on the Rick Steves forum.

  16. lifelearner says:

    Just to clarify, I was referring to the wheeled and not the backpack bag. Also, Frank, I just saw a review for the Rick Steve bag that said 2012 — is the bag you were recommending a more current version?

  17. lifelearner says:

    Regulations for hand luggage

    On flights departing from the EU or connections in Europe, liquids taken on board are now subject to restrictions.

    Please note that more and more countries are adopting these regulations for hand luggage.

    Liquids and gels, such as care products and cosmetics, are allowed in hand luggage, provided the following provisions are followed:

    Containers filled with liquids and similar products must not exceed 100 ml (refer to maximum capacity indicated)
    Individual containers must be carried in a resealable transparent plastic bag, (e.g. a zip-lock bag “) with a maximum capacity of one litre
    One bag per person
    The bag must be presented separately at the security check
    Checked baggage: new piece concept system

    The baggage allowance will apply on all flights operated by Royal Air Morocco according to the standard rule of “Piece Concept” that defines the baggage allowance and the maximum weight of each.

    This allowance varies according to the travel destination and booking classes.

    This means that each adult passenger can check-in one or two pieces of baggage depending on the travel destination.

    The permitted allowance is indicated on the ticket or travel memo in the box reserved for this purpose under the code: PC

    Thank you, but still stymied on a few points. First, I read over that Maroc site at least a dozen times and I see it says the below, but I STILL don’t know what BOTH the checked and carried on allowances are. 🙁 I am not a stupid person (I actually have a graduate degree, but maybe don’t understand travel terms?) What does the below of 32kgs and no greater refer to? Checked or Carryon?? And did you see where they cite the regulations for the “other”? What does “taken to freight service” mean? I have no ideas as I have traveled over 40 years and never heard that term. I assumed it meant some type of penalty, but now I wonder if the below is, in fact, the carryon allowance, and does “freight” mean check-in? Please help me to decipher? Thanks.

    Secondly, now I am REALLY confused. Perhaps I misspoke (mistyped) the type of bag I was lookng at? Do you have a link to the precise Rick Stevens back you had reviewed, and if you would be so kind, could you answer my prior posts assuming I meant to refer to the rolling backpack rather than the rollerboard? (Though I still don’t understand the difference – IF the backpack also has wheels?) Again, my main goal is to stay well within the confines of the 22 x 14 x 9 regulations, and I know that to not have “airline grief” or “unexpected check-in fees”, that I need to allow a leeway on all sides, so thinking measurements incl handles/wheels shouldn’t (ideally) exceed 21 x 13 x 8 (or 21.5 x 13.5 x 8.5 – thought that’s cutting it a bit close for comfort).

    Thanks again for your kind assistance! I have spent over 100 hours this past week and I have looked at more brands/websites/models than one could imagine! You would think it would be easier to find “international sized backs” (although seems domestic numbers are getting more stringent than some of the international airlines now).

    “Baggage over 32Kgs of which the sum of the three dimensions is greater than 203 cm must be taken to the freight service.
    Your baggage exceeds the allowance and you want to take it with you. Please go to the check-in desk to pay the excess baggage.

    For more information on the fees to pay for excess baggage, please refer to the Baggage and service fees section. “

    • Frank@OBOW says:

      Do you know how to convert metric to U.S. standards? If not, there are plenty of websites that will do it for you. (32 kgs is 70 lbs. Do you really think that is carry-on?)

      If you had explored the Royal Air Maroc site you would have found the baggage page. It clearly states that from the U.S., you are allowed one free checked bag in economy class and the weight must not exceed 23 kg. (50 lbs) There is no size limit as long as the bag is less than 203 cm. If your checked in bag weighs more than 32kg (70lbs) or exceeds that 203 cm, then you have to ship it as freight. It has to be taken to Royal Air Maroc’s freight office and shipped from there.

      Carry on rules are simple. The total of three sides cannot exceed 115 cm or 45″. The maximum weight of the carry on cannot exceed 22 lbs.

      Rick Steves sells two rolling bags. If you got to his website and go to his store you’ll see both bags.

  18. lifelearner says:

    Ah, I don’t mean to inundate you, but I also was in search of a new large (27 or 28 inch) piece WITH spinners (my last 2 “lifetime guarantee no matter what” were Eagle Creeks – but they are fairly damaged (the repair process even with their guarantee seems daunting, and timely) plus they only had 2 wheels.

    I was looking at Travelpro and Samsonite and THOUGHT I found great bags – only to read, again, that the 29 in or expansive pockets or inclusion of wheels/handle on this models already met with some resistance (or at least cause for resistance) at some airlines who are getting more stringent.

    Any suggestions for a light-weight (preferably 10 lbs or under) but sturdy spinner bag t- soft sided only? (I prefer soft-sided). Thanks for any suggestions!!

    • Frank@OBOW says:

      This site is for light travel. We do not review of keep current on bags larger than carry on.

  19. lifelearner says:

    Oh, my APOLOGIES! I don’t know how to edit and I did not mean to copy/paste all the info re: gel and carry on regulations. I hope you scrolled down past that to see my questions -sorry everyone~! :-((

  20. lifelearner says:

    New info – I wonder if RS doesn’t even carry his RS carryon anymore? Because when I found his post but click on the Carryon, specifically, link only opens to the backpack. I tried 6 times. Can you please tell me if it opens correctly for any of you? Thanks.

    From his site: — “rolling carry-on or rolling backpack” showed as Links on his site – not sure if they convert to links below – hope they do.

    ” Then don’t even think about using a backpack. A wheeled bag will weigh more and sometimes feel clunky moving over rough surfaces, but you’ll feel happier and healthier.
    Rick recommends: Rolling Carry-On or Rolling Backpack

  21. lifelearner says:

    Frank, first my apologies for the excessive copying/pasting – it wasn’t all intentional, nonetheless I’ll definitely try to be more cautious in the future.

    Second, THANK YOU SO MUCH for clarifying the Royal Air Maroc’s baggage requirements for me. My spouse and I looked it them over and over, but for some reason I could only fully understand when you spelled it out. I think the fact that there were different rules for people coming from different countries, plus the converting from metric threw me off as well. And they had one drop down menu where I couldn’t locate United States (I think it was finally found under “America”).

    I almost hate to ask this last part (please don’t yell at me) – but after I ensure I meet all THOSE rules, how can I figure out what may then be allowed on the smaller leg of my flight (as I am going from JFK to Morocco, but need to take a smaller plane from Casablanca at some point), and I suspect they may not even allow my carryon? Any sites where I can find this information? Before you suggest just calling the airline, my spouse and I tried no fewer than 6 times — there are definitely language and knowledge barriers there – could not find the answers out from them. Thank you. Do carriers usually just check carryons under the planes, and do they usually charge extra fees for doing this? I want to pack light, but I need to back some key items for the plane ride, Also, someone said NO liquids can be brought aboard, so that means I can’t fill my empty water bottle before boarding to take some pills?? That is rough, if true. Is this a typical rule for international flyers? I have only flown to Europe before and had none of these issues.

    • Frank@OBOW says:

      You’ll have to check with the airline you’re taking to get their carry-on rules. If they don’t state different rules for different aircraft then it’s the same throughout.

      Most smaller planes have you gate check your bags. That means they are taken from you AT THE GATE and returned to you AT THE GATE. You will not have access to them during flight but you don’t have to go to baggage claim to get them. Most people take a smaller “Personal” item with their flight essentials. There is no extra fee for gate checking.

      Royal Air Maroc allows liquids on board and they follow the EU rules which are the same as here. If you’re flying a different airline you’ll have to check with them. You have to wait to fill your water bottle until after security.

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  23. South of Montana says:

    Greetings from Cajamarca! And Thank You (!) for the review of the Eagle Creek No Matter What duffel! I’m shopping/researching a new bag to buy when I hit Seattle again in August. The No Matter What seems ideal for my needs. It has a sort of Minimalist approach, doesn’t it? I like that. I travel by bus (primarily) throughout South America–and fly just a little. Life on the road in Peru, Chile, etc. can be tough–on luggage. My last bag, a Pathfinder (which has stood up remarkably well for about 6 years, finally died. (The zipper is ripping out and one of the wheels has a major flat spot after actually MELTING in the cargo hold of a bus. I know–I couldn’t believe it either. LOL) The Pathfinder was heavy, though! I tried to lighten it by actually cutting extraneous material from inside the suitcase. LOL It still weighed 10.8 pounds! (Yikes) This duffel, though, seems quite wonderful. I LOVE straps! Like I said, my bag / suitcase takes a lot of abuse, and the reinforcement is MOST welcome. And I end up handling my luggage a lot–helping load it or un-load it from buses. And taxis. And mototaxis. So handles are also great. Besides handles and reinforcement straps, what more does a person need?!? LOL Just pack it and go, which is what the No Matter What seems to be about. ‘Looking forward to seeing it in person in Seattle. (Again, thanks!)

    Cajamarca, Peru
    Puerto Montt, Chile